Shipping & returns
- You are responsible for shipping costs. If you are returning an item due to an error on our end, we will reimburse return shipping costs (USPS ground only) after the item has been received.
- We recommend that you insure your shipment. You will not be reimbursed for an item that Let's Play Games and Toys does not receive.
Product in undamaged, sell-able condition can be returned for a full refund within 15 days.
Proof of purchase either in the form of a receipt or personal sales history must be provided.
Refund will be based on the original form of payment.
Product in undamaged, sell-able condition can be returned for store credit in the amount of purchase within 30 days.
This includes items returned after the 15 day period or items that proof of purchase cannot be provided for.
Clearance or discount items are not eligible for returns.
If upon opening the packaging, it is discovered that the item is damaged or missing components, please bring all materials back to store. We will help you procure components from the publisher.
Sell-able condition means that original packaging has not been disturbed in any way and the item can be re-sold to another customer as brand new. Certain products such as sealed Magic: the Gathering product will subject to verification of authenticity.